Privacy Policy

When you create an account or use 2GO DATA, we collect the following types of information:

• Account details – your name, phone number, and email address provided during registration.

• Transaction data – records of data, airtime, cable TV, and electricity purchases made through the app.

• Wallet information – your wallet balance, funding history, and the dedicated account number assigned to you.

• Device information – device type, operating system version, and app version to help us improve performance.

• Usage data – how you interact with the app, such as features accessed and session duration.

We use the information we collect to:

• Process and deliver your data, airtime, cable TV, and electricity purchases.

• Maintain your wallet, confirm transactions, and send payment receipts.

• Provide customer support and respond to your enquiries.

• Improve app performance, fix issues, and introduce new features.

• Send important service notifications, such as transaction confirmations or account alerts.

• Comply with applicable Nigerian laws and financial regulations.

We do not sell your personal information to third parties. We may share your data only in the following circumstances:

• Service providers – network operators (MTN, Airtel, Glo, 9mobile), cable TV providers, and electricity distribution companies, solely to fulfil your orders.

• Payment processors – to handle wallet funding and transaction settlement securely.

• Legal obligations – when required by law, court order, or a government authority in Nigeria.

• Business transfers – in the event of a merger or acquisition, your data may be transferred to the successor entity under the same privacy commitments.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These measures include encrypted data storage, secure communication protocols, and access controls within our systems.

However, no method of transmission over the internet is completely secure. We encourage you to keep your login credentials confidential and notify us immediately if you suspect any unauthorised activity on your account.

We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain certain data to comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and associated data by contacting us at the details provided below.

As a user of 2GO DATA, you have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your personal data, subject to legal requirements.

• Withdraw consent for data processing where consent is the legal basis.

To exercise any of these rights, please contact us using the details in the Contact section below.

2GO DATA is not intended for use by persons under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will promptly delete it.

Our app or website may contain links to third-party services. We are not responsible for the privacy practices of those services and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and, where appropriate, notify you within the app. Continued use of 2GO DATA after changes are posted constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

• Email: support@2godata.com

• Website: www.2godata.com

• Company: Anjal Ventures